Questions About Cash Loans

We have complied the most commonly asked questions about our cash loan product on this page. If your question is not answered here, please feel free to email us your question at admin@aucashloan.com

General Questions

YOU CAN APPLY ANYTIME DAY OR NIGHT FOR CASH LOANS. WE WORK 24 HOURS PER DAY AND CAN HAVE YOUR LOAN APPROVAL AT ANY TIME! APPLY ON A WEEKEND, HOLIDAY OR THE MIDDLE OF THE NIGHT AND WE WILL IMMIDIATELY PROCESS YOUR APPLICATION!
THE COST OF A LOAN IS FIXED BASED ON THE AMOUNT YOU BORROW AND THE LENGTH OF TIME OF THE BORROWING FOR. YOU CAN CHECK OUT OUR HANDY CALCULATOR HERE TO CHECK HOW MUCH IT WILL COST. ALL OF OUR COSTS ARE CLEARLY HIGHLIGHTED IN THE TERMS AND CONDITIONS WE SEND YOU WHEN WE APPROVE YOUR LOAN. IT IS VITAL YOU CHECK THIS CLOSELY.

Our loan costs are the same for all states. We charge an establishment fee which is 20% of the loan amount you borrow plus a 4% monthly fee, over 10 weeks or 3 months.

Repayments depend on your pay frequency – weekly paid customers make 10 payments, fortnightly customers 5 and monthly customers 3 payments. By repaying your loan over 3 months, the repayments should be more affordable to you, leaving more money in your pocket and bank account from month to month.

ONCE WE PROCESS YOUR LOAN AND GIVE YOU THE CASH, WE WILL SEND THROUGH A PAYMENT PLAN. WE LET YOU CHOOSE YOUR OWN PAYDAY AND SET UP A DIRECT DEBIT, SO THE MONEY AUTOMATICALLY IS PAID WHEN IT’S MOST CONVENIENT FOR YOU. WE TAKE CARE OF EVERYTHING SO YOU CAN GET ON WITH YOUR LIFE.
TO APPLY FOR A LOAN WITH AU CASH LOAN, YOU MUST BE OVER 18 YEARS OLD, AN AUSTRALIAN CITIZEN OR AUSTRALIAN PERMANENT RESIDENT AND HAVE A REGULAR INCOME. YOU WILL ALSO NEED YOUR OWN EMAIL ADDRESS AND MOBILE PHONE NUMBER.

ONCE WE HAVE RECEIVED YOUR LOAN APPLICATION IT WILL BE ASSESSED ALONG WITH YOUR BANK STATEMENT. AT FERRATUM, WE NEVER RUN CREDIT CHECKS AND ASSESS ALL APPLIATIONS BASED ON THE INFORMATION PROVIDED.

WE ARE A 100% ONLINE LENDER WHICH MEANS YOU WILL NEVER HAVE TO QUEUE, FILL OUT PAPER WORK OR ATTEND THOSE ANNOYING BANK MEETINGS. YOU CAN ALSO DO IT FROM THE COMFORT OF YOUR HOME OR ON THE GO! HOW EASY IS THAT?

ALL OF OUR COSTS ARE CLEARLY HIGHLIGHTED IN THE TERMS AND CONDITIONS WE SEND YOU WHEN WE APPROVE YOUR LOAN. IT IS VITAL YOU CHECK THIS CLOSELY.

REALLY! WE DO NOT CHECK YOUR CREDIT FILE IN ORDER TO ISSUE YOU A LOAN. WE PREFER TO BASE LENDING DECISIONS ON YOUR MORE RECENT SPENDING HABITS AND ABILITY TO REPAY AND NOT JUDGE YOU ON PAST PROBLEMS.

Cash Loan Questions

ONCE WE HAVE RECEIVED YOUR COMPLETED CASH LOAN APPLICATION, WE WILL HAVE IT IMMIDIATELY ASSESSED BY OUR ONLINE SCORECARD SYSTEM.

USUALLY, THE WHOLE PROCESS, FROM SUBMITTING YOUR COMPLETED APPLICATION TO RECEIVING YOUR APPROVED LOAN IN YOUR BANK ACCOUNT TAKES APPROXIMATELY ONE HOUR.*

*SUBJECT TO THE PROCESSING TIMES OF YOUR FINANCIAL INSTUTION.

IT IS IMPORTANT TO REMEMBER THAT THE COST OF YOUR LOAN WILL NEVER INCREASE IF YOU MEET ALL OF YOUR PAYMENT SCHEDULES.

WE HANDLE REPAYMENTS FOR YOU BY SETTING UP DIRECT DEBITS. UNFORTUNATELY, IF YOU DO HAPPEN TO DISHONOUR ON THESE YOUR BANK MAY CHARGE YOU A DIRECT DEBIT DISHONOUR AS WELL AS FERRATUM. THERE MAY ALSO BE RESCHEDULING FEES INVOLVED.

IF FOR SOME REASON YOU THINK A DIRECT DEBIT PAYMENT WILL DISHONOUR CONTACT US AS SOON AS POSSIBLE AND WE MAY BE ABLE TO HELP OR EVEN STOP THE DIRECT DEBIT FROM DISHONOURING. HELP US HELP YOU.

OUR COLLECTIONS TEAM ARE ALWAYS HERE TO HELP. IF YOU DO GET STUCK TRYING TO MAKE REPAYMENTS, PLEASE CONTACT THEM AS THEY ARE ALMOST ALWAYS ABLE TO WORK OUT A PLAN THAT IS GOOD FOR YOU. WHEN IT’S GOOD FOR YOU IT’S ALSO GOOD FOR US.

WE WILL NEVER TRY TO MAKE THINGS HARD OR UNFAIR ON YOU AND IF WE THINK YOU WILL ENCOUNTER HARDSHIP IN REPAYING A LOAN WE WON’T LEND TO YOU IN THE FIRST PLACE – WE DON’T WANT TO SEE ANYONE STRUGGLE. HOWEVER, WE DO ALSO ASK YOU TO ASSESS YOUR OWN ABILITY TO REPAY THE LOAN BEFORE APPLYING.

ALL OF OUR COSTS ARE CLEARLY HIGHLIGHTED IN THE TERMS AND CONDITIONS WE SEND YOU WHEN WE APPROVE YOUR LOAN. IT IS VITAL YOU CHECK THIS CLOSELY.

YES. WE ASK FOR A BANK STATEMENT IN LINE WITH GOVERNMENT REGULATIONS AND INDUSTRY BEST PRACTICE; WE MUST VIEW YOUR BANK STATEMENT FOR THE 90 DAY PERIOD FROM WHEN YOU APPLY. THIS IS HOW WE ARE ABLE TO OFFER SMALL LOANS WITHOUT DOING A FULL CREDIT CHECK.

YOUR BANK STATEMENT IS STORED SECURELY THROUGH ENCRYPTED SERVERS AND VIEWED ONLY BY US. IT’S SAFE, SECURE AND MOST IMPORTANTLY, EASIER FOR YOU.

DON’T WORRY, WE HELP HUNDREDS OF PEOPLE EVERY DAY THAT HAVE SOME ADVERSE CREDIT HISTORY. WE PRIORITIZE YOUR CURRENT FINANCIAL SITUATION TO MAKE SURE YOU CAN AFFORD TO REPAY THE LOAN WITHOUT CAUSING FURTHER HARDSHIP.